Immersive Cafe & Events Supervisor
This role is 35 hours per week, normally worked Wed–Sun, including evenings, to be worked flexibly to suit the needs of the business.
About Real Ideas
At Real Ideas we believe in a better and fairer world; where society values more than just money, where learning is exciting, relevant and opens a lifetime of opportunities, and where people can connect and be part of something meaningful that helps them move forward in life. In short, we exist to make positive social change.
The impact of our work is varied and wide reaching. We create social impact through delivering high quality, customer-focused experiences; from learning and professional support and development through to arts and entertainment, engaging with thousands of people every year. We make a positive difference in key places and communities through the buildings we develop and the regeneration we create around them.
Creating a welcoming environment with excellent food, great spaces and a stimulating programme is vital to our success.
We have a vision for what a better future could look like, but there’s no point us going alone; the only way forward is together. That’s where you come in…
Immersive
This role is part of Immersive, which is focused on enabling the Market Hall to realise its potential as a world class immersive centre providing specialist facilities, space, activities and opportunities to engage people with the potential of immersive technologies, supporting them to develop skills, make content and sell products, growing businesses and creative careers. Immersive will be a lynchpin in the Far SW Immersive Cluster, a key player in the local ecology and is looking to develop related immersive facilities at Liskeard Library.
Job Purpose
Part of the Real Immersive team, the Real Immersive Cafe & Events Supervisor has day-to-day responsibility for the café and team of Customer Experience Hosts who are the first point of contact for everyone who uses the Market Hall. You will play a vital role in ensuring everyone receives an amazing customer experience, and excellent service and is welcomed with a smile.
You will be handling ordering and inventory, creating work schedules, training staff, ensuring, and maintaining the highest possible health and safety and food and hygiene standards, and tracking financial records to increase profitability.
Click here to view the Role Profile and Person Specification
If you’re ready for a new challenge and think you have what it takes, then we’d love to hear from you.
How to apply
You can make an application in a way that feels best for you by choosing ONE of the following formats to answer the below 3 questions:
– A written response (max 750 words);
– A video response no longer than 5 minutes (please provide us with a link);
– A slide deck presentation (max 10 slides, no more than 750 words, max file size 16MB).
We recommend you prepare your document, video or slides before applying through the link below.
For this role, the three questions are:
Question A: Why do you want the role of Cafe & Events Supervisor as part of the Immersive team?
Question B: Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?
Question C: As Café & Events Supervisor, what does success look like and how will you get there?
Everyone will be considered equally regardless of how they apply.
Real Ideas values diversity and inclusion, promoting a collaborative workplace where unique differences, experiences, knowledge, innovation, expression, and talent contribute to our culture, reputation, and success. We strive to always do better, to learn and embrace individuals of all backgrounds and identities, including education, culture, ethnicity, sex, gender identity and expression, age, colour, religion, disability, sexual orientation, and beliefs.
If you need some additional support to access this information, please contact us at workwithus@realideas.org
Closing date for applications: Monday 6th May 2024
Interviews will be held on Thursday 16th May 2024
Click here to apply for this vacancy
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