Annual Leave
RIO offers 25 days plus bank holidays (pro rata) as standard throughout our leave year – February to January.  In addition to this, staff accrue 1 additional day for every year of service (service days), up to a maximum of 5 additional days. Service day entitlement is recalculated annually according to the number of hours contracted each year (i.e. if a staff member moves from being full time to working part time, accrued service day entitlements are adjusted to reflect the changes in working patterns).

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breatheHR
breatheHR is RIO’s HR system, which enables staff to request and track Annual Leave, and log sickness. Details are kept securely with limited access, and it is a responsibility of all staff members to ensure details are kept up to date. Staff have the right to request copies of the information held on file; subject access requests should be made to the Head of Resourcing. If you are unable to attend work, you must log your absence on breatheHR as soon as possible on your first day of absence, ideally before your scheduled start time and in any event no later than 10.00am.

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Childcare Vouchers
RIO has signed up with Linking Up childcare vouchers. This is a salary sacrifice scheme that any employee, with children under the age of 16, can sign up to for free and benefit from significant savings. Childcare is paid directly to the childcare provider before tax and National Insurance.
Co-cars
Co-Cars is a hire by the hour car club in the South West, which provides and enables sustainable mobility. RIO is a member of Co-Cars, which currently have cars in Plymouth, Wiltshire and Dorset. Through this membership, individuals are also invited to become members and take advantage of this service.
Cyclescheme
RIO has signed up to the Cyclescheme initiative that allows employees to purchase bicycles and related equipment tax free. Employees can make large savings on new bikes as well as being environmentally friendly.

Click here to read the process.

Data Protection
RIO is required to maintain certain personal data about individuals for the purposes of satisfying our operational and legal obligations and has an obligation to protect this information under the Data Protection Act. Staff have a responsibility to ensure that they are compliant with the eight principles of data protection. GDPR incorporates many of the principles within the Data Protection Act, but puts emphasis on the protection of personal data, explicit consent, the right to be forgotten, and portability. Further information can be obtained here.
Devon and Cornwall Railcards
All staff are reminded to consider if journeys are absolutely necessary; use of phone conferencing is encouraged.  Where this isn’t possible, we encourage the use of public transport, particularly travel by train for long journeys. RIO will pay the full cost of travelling by public transport when on business in accordance with the RIO Expenses policy. To promote the use of public transport, RIO will also reimburse staff for the Devon and Cornwall Railway cards which offers discounted rail travel during off peak periods.
Family Friendly
RIO recognises the value and importance of family and appreciates that at times this takes precedence. All our staff have the right not to suffer any detriment on the grounds of pregnancy, childbirth, or for taking adoption, paternity or parental leave, or time off for dependents. RIO therefore offers staff benefits which are in line with statutory benefits. Any employee who has a question about RIO’s family friendly policy, or any other aspect of his/her statutory entitlement, should contact HR.

Click here to read the policy.

Health Insurance
RIO offers private healthcare insurance with Simply Health Elite, which covers essential health cover as well as heart and cancer treatment. Please speak to HR to find out more.
Home Working
All roles within RIO are based from an office or enterprise; however, we understand that, from time to time, it may be suitable for some individuals to work from home or other locations. Our IT systems have been set up to allow this. If you require to work from home on an occasional basis, please discuss this with your Substantive Lead and the Head of IT.
Insightly
Insightly is an integrated project management tool which will enable all employees to manage customer relationships. Employees can also link their projects to the customer/contacts organisation so all are aware of the stages of work in progress. Insightly also enables us to track and monitor income generation and opportunity development. Configuration with Mailchimp ensures GDPR compliance for mailings. Staff are encouraged to import contacts and tag appropriately.

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IT
We want to provide you with the right equipment so that you can work flexibly, comfortably and efficiently. For most employees, this will mean a PC laptop with WiFi capability that you can use in any RIO office as well as when you are out and about. RIO equipment can be utilised for sensible personal use out of RIO working hours. You must not install personal software on RIO equipment without authorisation from the Head of IT. It is a requirement that all mobile devices, including personal devices that accesses RIO data, have the Mobile Device Management (MDM) software that RIO uses installed.

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Mental Health
RIO recognises that protecting the mental wellbeing of our workforce is important. Many factors in the workplace influence the mental wellbeing of individuals, understanding and addressing the factors which affect people’s mental wellbeing at RIO has a wide range of benefits, both for individuals and the organisation. Addressing workplace mental wellbeing can help strengthen the positive, protective factors of employment, reduce risk factors for mental ill health and improve general health. It can also help promote the employment of people who have experienced mental health problems, and support them once they are at work.
Mileage
In order to reduce our environmental impact, staff are encouraged to use public transport where possible. You can claim for the amount you spend on travelling in the performance of your duties, including journeys you have to make to carry out your work such as travel from your working base to attend meetings etc using your own car, motorbike, bicycle or van. Staff may claim 5p per passenger per business mile for carrying fellow employees in a car or van on journeys which are also work journeys for them. The following mileage rates can be claimed for business mileage incurred, up to 10,000 miles; cars and vans 45p; motorcycles 24p, bicycles 20p.
Occupational Health
If staff are experiencing ill health, nursing an injury or struggling with difficulties at home RIO has access to Occupational Health South West Ltd which focuses on the physical and mental wellbeing of our staff. The aim of occupational health is to prevent work-related illness and injury by: encouraging safe working practices; ergonomics (studying how you work and how you could work better); monitoring the health of our workforce; supporting the management of sickness absence. If staff feel that either they or a member of staff they work with may benefit from OH, please speak to the Head of Resourcing.
Pay and Review
RIO isn’t the type of organisation where pay is discussed behind closed doors.  Conversations are encouraged with staff taking personal responsibility for the levels of detail shared with others about their own pay situation. We like to be transparent about how pay is determined. Pay levels are commensurate with experience and skills, and salary bands are benchmarked regularly, using a range of tools. Pay reviews are self-initiated and peer-reviewed once a year. Cost of living and profit share are determined by profit margins and at the discretion of directors.
Pension
RIO provides an ‘Auto Enrolment’ workplace pension scheme for employee. Employees meeting the criteria for the pension scheme will be enrolled automatically – to find out more about the criteria please speak to the Head of Finance. For automatically enrolled members and non-eligible members who choose to ‘opt in’ Real Ideas Trading Ltd will pay 5% of your earnings.

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Performance Management
In more traditional organisations the emphasis is on leaders placing more pressure on subordinates to do more and do things faster. Inevitably this saps motivation, creativity and risk taking. Collective responsibility however encourages us all think about the decisions we make, the impact we have and how together we can solve social problems to create a fairer world for everyone. In the main, staff are encouraged to develop their own performance matrix, and work profile in collaboration with substantive leads and colleagues.
Specsavers Vouchers
RIO offers one free eye test voucher per year with Specsavers. This voucher entitles the holder to a full eye examination and a £45 pair of glasses or contribution towards glasses if prescribed specifically and solely for VDU (visual display unit) use. The voucher gives the benefit of receiving a £20 discount off glasses from the £99 range and above. The VDU voucher does not give a contribution for glasses when they are also required for additional tasks, for example reading or driving.

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Staff Development
RIO is privileged to have a brilliant, dynamic and very diverse team. We are keen to embrace ways of working which enable staff to continue their own professional development, and share their learning with others. We are committed to developing staff and, wherever possible, will look to grow from within. Options for CPD include: core training e.g. safeguarding, health and safety; targeted, which includes role-specific development; and self-directed learning. Staff will have an opportunity to explore development opportunities with input from colleagues through the use of the RIO Work Profile.
Teamwork
Teamwork is an online collaboration tool designed primarily to help staff who deliver project-based work and consultancy to track time and share information, and offers a diagnostic tool to: track project progress/performance against targets/budgets; understand effectiveness of projects and our use of time; provide financial control – helping us invoice clients quicker and more accurately; and share information where people are working remotely or in different geographical locations. The key priority is that all staff who are working on projects use it to log time. Staff are responsible for logging their own time.

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Time
RIO understands that working 9am to 5pm, Monday to Friday may not work for everyone. For some roles, we may be able offer a flexible working arrangement. If you would like to apply for flexible working, please complete a flexible working application form and forward to the Head of Resourcing. Where possible we ask staff to take responsibility for the effective management of their own time. We deliberately don’t operate a TOIL policy but prefer that staff work collaboratively to ensure outcomes are met in a timely and effective way.
Wholeness
It’s interesting that some of us feel it necessary to wear a professional mask when at work and to hide our usual selves.  This suggests that many of us feel its better to play it safe and start from a position of ego rather than risk exposing ourselves to judgement, criticism or ridicule. What we’re striving towards is reducing the subtle fears we may face or the imposter syndrome by creating a safe place where we can truly explore the potential we all hold. We believe that in doing so we able to discover how much more there is to each other. Work becomes a place where we can support and enable each other to achieve and be the best we can.
Working Practices
RIO believes that the way organisations are often run no longer works, and we’re trying to find ways of doing business differently. We encourage the emergence of natural hierarchies rather than traditional approaches to organisational management, which restrict the agility of the organisations in finding creative and innovation solutions to complex problems. This doesn’t mean they don’t exist, quite the opposite.  Hierarchies are in the main fluid within RIO and based on recognising skill, influence and expertise. There is also a recognition that this approach doesn’t necessary work for all parts of our enterprises, although the ethos of growth and development remains.