Work with us

Immersive Customer Experience Host

  • Posted: 16th October, 2023
  • Location: Plymouth
  • Opportunity type: Casual

About Real Ideas

At Real Ideas we believe in a better and fairer world; where society values more than just money, where learning is exciting, relevant and opens a lifetime of opportunities, and where people can connect and be part of something meaningful that helps them move forward in life. In short, we exist to make positive social change.

The impact of our work is varied and wide reaching. We create social impact through delivering high quality, customer-focused experiences; from learning and professional support and development through to arts and entertainment, engaging with thousands of people every year. We make a positive difference in key places and communities through the buildings we develop and the regeneration we create around them.

Creating a welcoming environment with excellent food, great spaces and a stimulating programme is vital to our success.

We have a vision for what a better future could look like, but there’s no point us going alone; the only way forward is together. That’s where you come in…


This role is part of Immersive, which is focused on enabling the Market Hall to realise its potential as a world class immersive centre providing specialist facilities, space, activities and opportunities to engage people with the potential of immersive technologies, supporting them to develop skills, make content and sell products, growing businesses and creative careers. Immersive will be a lynchpin in the Far SW Immersive Cluster, a key player in the local ecology and is looking to develop related immersive facilities at Liskeard Library.

Job Purpose

The Immersive Customer Experience Host is the first point of contact for Real Ideas members and visitors to the Market Hall and plays a vital role in ensuring everyone receives amazing customer experience and is welcomed with a smile. The Immersive Customer Experience Host is an important member of the Real Immersive team.

If you’re ready for a new challenge and think you have what it takes, then we’d love to hear from you.

Please note this is a zero hours, casual worker opportunity.


How to apply

Before applying please download the Role Profile to view the full details of this vacancy.

You can make an application in a way that feels best for you by choosing ONE of the following formats to answer the below 3 questions:
– A written response (max 750 words);
– A video response no longer than 5 minutes (please provide us with a link);
– A slide deck presentation (max 10 slides, no more than 750 words, max file size 16MB).

We recommend you prepare your document, video or slides before applying through the link below.

For this role, the three questions are:

Question A: Why do you want the role and to be part of the Immersive team?

Question B: What skills, knowledge and experience will you bring to the role?

Question C: Our spaces are at their best when they are busy, vibrant and full of activities. What does a successful day look like to you and from your experience how might you overcome any challenges?


We welcome applications from Black, Asian, Minority Ethnic, D/deaf or disabled candidates.

Everyone will be considered equally regardless of how they apply.

If you need some additional support to access this information, please contact us at


Closing date for applications: Sunday 22nd October 2023


Click here to apply for this vacancy


You can find out how we hold and process your personal information by reading our Privacy Notice here.