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Casual - Customer Experience Host role

  • Posted: 14th August, 2020
  • Location: Newquay, Plymouth
  • Opportunity type: Casual

To apply for this role, please email your CV and EOI to

From supporting young people to find work to helping start-ups  succeed, we  work towards creating positive,  lasting social change.   Through our buildings we provide  space to work and learn; we also  run workshops, activities,  events  and festivals.  

During lockdown we have thought long and hard   about  ways we can use our spaces  and facilities  to support more peopleWe are carefully reopening our spaces, taking  the opportunity to make changes. 

Customer Experience Host role 

We would like to  slowly  start  building  a team of brilliant  casual  Customer Experience Hosts in Newquay and Plymouth.

Hosts will be the first point of contact for Real Ideas members and visitors to our buildingsensuring  everyone is welcomed with a smile  and gets an amazing experience.  

We’ve  made the role  varied so  it is  a great opportunity to experience  new things, this could include: 

  • Helping set up  and  deliver events and experiences 
  • Facilitating groups  and ensuring members are well catered for  
  • Dealing with enquiries 
  • Taking orders and serving great food and drink 

You will need to be flexible,  proactive,  and curious  and  happy to try something newWe would love people to join our team in a busy, friendly, and welcoming environment. 

We will  offer training and support to help you get ready for the role, including  paid trial shifts as part of  recruitment.  We are also proud to be a Real Living Wage employer.  

How to apply 

Before applying please download the full Role Profile and read Real Ideas’ Privacy Notice  which details how we hold and process your personal information.

Please send an Expression of Interest (no longer than one side of A4 outlining why you think you are suited to this role) to  along with a copy of your CV.  References required.

If you have previously applied for this position you do not need to apply again

Please note:

  • The role may involve working with children and young people and so applicants may be subject to a DBS check.  
  • This is a zero-hours, casual role paid at the Real Living Wage.

We hope you will also help us by downloading and completing an Equal Opportunities form*.  The information you provide on this form will be used solely for monitoring purposes, will be treated with the utmost confidentiality and will not be taken into account when shortlisting.

*Please note, this is a Word document. If using iOS, you will need Pages installed, and it may not open or be editable on iPhones.”